Effective date: 01 March 2026
ObservaVra PackCraft (“we”, “us”, “our”) provides e-learning content about suitcase packing. This Privacy Policy explains what information we collect, how we process it, and the choices you have.
1. Information we collect
- Account data: name, email, and hashed password if you create an account.
- Transactional data: course purchases, access logs, and receipts.
- Usage data: pages viewed, device type, and basic analytics events.
- Support data: messages you send via the contact form, including phone if provided.
2. How we use information
- To deliver and improve courses and site functionality.
- To process orders, provide receipts, and handle customer support.
- To maintain security, prevent fraud, and comply with legal obligations.
- To send service communications (for example, purchase confirmations).
3. Cookies and analytics
We use essential cookies for session management and preferences (like theme). We use privacy-focused analytics to understand aggregate usage. You can control cookies through your browser settings.
4. Legal bases
We process personal data under legitimate interests (site operations), contract (purchases), consent (optional communications), and legal obligation (records).
5. Data sharing
We do not sell personal data. We may share limited data with service providers who support payments, analytics, email delivery, or infrastructure. These providers are bound by contracts to protect your data.
6. Data retention
We keep data only as long as necessary for the purposes described, including accounting and legal compliance. When retention ends, we delete or anonymize data.
7. Your rights
- Access, correction, deletion, and portability of your personal data.
- Object to or restrict processing in certain situations.
- Withdraw consent for optional processing at any time.
To exercise rights, contact: [email protected].
8. Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
9. International transfers
Where data moves across borders, we use appropriate safeguards such as standard contractual clauses.
10. Children
Our services are not directed to children under 13. If we learn we collected data from a child, we will delete it.
11. Changes
We may update this policy. Material changes will be communicated via the site.
12. Contact
Questions about this policy: [email protected] or +1 (415) 569-2048.